Please check with your insurance plan before your first visit to learn more about your coverage. Some questions to ask include:
Please note: Alberta Health Care does NOT cover the cost of physical therapy or massage therapy treatments at Thrive Therapy. We do not have a contract to treat WCB claims.
You will be responsible for any outstanding amount not covered by your health benefit plan. We accept cash, cheque, debit, or credit card.
Please bring your insurance policy details (ie. policy #, member ID) to your appointment so we can process your claim for you
Note: In cases where the insurance provider declines a claim when we submit it for direct billing it is the responsibility of the Insured Individual to pay for treatment and contact their insurance provider for reimbursement.
*If you do not see your provider listed, please contact us to see if we may be able to arrange direct billing as changes occur regularly.
A late cancellation or missed visit leaves a large gap in the therapist’s day that could have been filled by another patient. As such, we require at least 24 hours’ notice for any cancellations or changes to your appointment.
Patients who provide less than 24 hours’ notice, or miss their appointment, will be charged a cancellation fee equal to the cost of the scheduled appointment.
